Essential Tips for Hiring a Reliable Refrigeration Engineer

While you might not think you need to choose a specific business to provide refrigeration maintenance services, the benefits of doing so are both varied and impactful. So, to help you find the reliable refrigeration engineer that you deserve, read on for our essential tips and advice. 

The Importance of Reliability

While many local businesses seem to offer the same services, these are not built equally, with their quality differing wildly between each business. Many businesses do not provide reliable services, either being of poor quality or inaccessible. To avoid this scenario early on, it’s essential to find the right refrigeration maintenance team right at the beginning. 

Green Flags to Look For

While it may seem challenging to begin with, choosing a reliable business for your refrigeration maintenance needs doesn’t have to be difficult, as long as you know what to look for. To help you choose the right company to meet your needs, this section details some indicators that suggest the trustworthiness of a business. 

Open Availability

As with many services, refrigeration maintenance needs to be carried out routinely to ensure the system is performing as well as it should. In the event of an emergency, for example, it’s key to ensure your fridge-freezer engineer is easily contacted and is available for callouts at any time. Look out for 24/7 availability, as this will ensure your home or business refrigeration system can be repaired quickly after a breakdown.


One of the best ways to check the trustworthiness of a business before employing its services is to check whether they have any renowned or recognisable qualifications. Issuing industries will not certify a company that has not proved competence, acting as a good indicator that you will receive high-quality services. A NICEIC-approved contractor, for example, is likely to be experienced and knowledgeable, providing an efficient yet effective service.


No one wants to have to wait long periods to receive a response, let alone from a professional. If you have not received a satisfactory response to any inquiries you have made, it may be best to stay away. While it may not be frustrating at the beginning, an unresponsive company can be unreliable in the event of an emergency, leaving you without the help you desperately need. It’s therefore important to think about the potential worst-case scenario before making any decision.

Positive References and Reviews

One of the most effective ways to analyse the qualities of a business is to check their references and reviews. In doing so, patterns can be easily identified to help you spot both positives and negatives attributed to a business’s service. For example, if you are specifically looking for a company that provides excellent customer service, reviews will usually highlight this. Equally, repeated bad comments throughout a list of reviews are usually a bad indicator, so stay wary of any potential companies until you’ve done your research.


Sometimes, it is sensible to judge a book by its cover. The appearance of a company should be taken into consideration when you go through the process of deciding which business to opt for. If their brand and reputation aren’t to your liking, it’s likely their services won’t be either. A company should always intend to put their best foot forward, so it’s perfectly acceptable to consider appearance.

Online Portfolio

Every business that provides high-quality services should show this off with pride. Usually, this is done through a wide selection of images shown on social media platforms and the company website. If you cannot see any images from past projects available, it is usually an indication of inexperience in refrigeration maintenance services. Combined with negative reviews, a lack of images could also suggest previous customer dissatisfaction.

Wide Range of Services

While not always indicative of poor service, a lack of range offered can suggest that the potential fridge-freezer engineers do not have extensive knowledge of their industry just yet. This may well develop over time, however, if you have specialist needs it can sometimes be preferable to choose a more experienced business.

Our Services

At Ian Hobbs Technical Services, we take pride in creating a range of services that cater to the needs of our customers. From commercial cold rooms to display refrigeration units, we understand how integral refrigeration systems are to a variety of industries.

Why Choose Us

Luckily for our customers, we tick all the above boxes for a successful and reliable refrigeration maintenance company. Our services are available across the South West area, including areas like Bristol and Bath. We can ensure you get the support that you are after when it comes to keeping your goods and products and consistently safe temperatures that adhere to food safety rules and regulations. 

Other Services

If you need services beyond refrigeration maintenance alone, look no further than our wide range of services on offer at Ian Hobbs Technical Services.

We offer a wide range of services, from electrical, ventilation, renewables, air conditioning, plumbing and heating. Choosing a singular company to provide the services you need is superior to opting for individual businesses for your different requirements, as it means you are constantly trying to record and remember telephone numbers and organise a range of bills to be paid. Instead, choose a business that can support your business needs entirely. 

Get In Touch

If you are interested in our range at Ian Hobbs Technical Services, visit our website to learn everything you need to know. Likewise, you can get in touch with our friendly team for advice and support.